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sairaakhtar992

Saira Aktar

@sairaakhtar992

I will be your virtual customer support agent

Pakistan
English
About me
I am a dedicated Customer Support Specialist with experience in Shopify stores, live chat, and email support. I help businesses handle customer inquiries professionally, including orders, refunds, tracking, and product questions. I focus on clear communication, quick responses, and customer satisfaction. I am comfortable working remotely and supporting international customers. ✔ Live Chat & Email Support ✔ Shopify Order Assistance ✔ Zendesk & CRM Handling ✔ Professional Written Communication Available for reliable remote customer support. ... Read more

Skills

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sairaakhtar992
Saira Aktar
Offline • 
Average response time: 1 hour

See my services

Programming & Tech
I will handle your shopify store management, and customer service
From$10 / projectMore details
E-Commerce Store Setup
I will be your shopify customer support and store manager
From$10 / projectMore details

Portfolio

Work experience

Customer Support Specialist

Self-Employed (Freelance) • Self-employed

Oct 2024 - Present • 2 yrs

Provided live chat and email customer support for Shopify stores. Assisted customers with orders, refunds, tracking, and product inquiries. Managed daily customer conversations using CRM tools while maintaining clear communication and fast response time. Focused on resolving issues professionally and supporting international customers remotely.