I will be your shopify customer support and store manager

Hi, I'm Saira, a Shopify store manager and customer service specialist with 3 years of hands-on experience supporting multiple online stores at once. I take care of daily operations and customer communication so you can focus on growing your business.

What I offer:

- Customer support via email, live chat and tickets (Zendesk, Freshdesk)

- Order processing, returns and refund handling

- Product uploads, inventory updates and order tracking

- Store organization, collections setup and troubleshooting

- Replying to customer messages and reviews promptly

Why choose me:

- Shopify management course certified

- Handle 30-100+ customer conversations daily with fast first-contact resolution

- Fluent in English, Urdu and Punjabi

- Reliable, detail-oriented and quick to respond

Have a backlog of customer messages or need daily store tasks covered? Message me with your store details and I'll help you pick the right package.