I will set up and optimize your zendesk helpdesk and support workflows

Pakistan

I speak Urdu, English, French, Arabic

Customer Success, Sales, RevOps, Operations

I am a results-driven Customer Support and Sales Manager with over 6 years of experience leading high-performing teams. I am skilled in Salesforce, Revenue Operations (RevOps), process optimization, a...
About this Gig

Struggling with messy tickets, slow replies, or a helpdesk nobody has set up properly? I'll fix it.


I'm a customer support and customer success specialist with 8+ years of experience in support leadership, QA, and process improvement. I work daily in Zendesk, HubSpot, and Salesforce, and I build support systems that are simple to run.


What I can set up for you:

  • Ticket channels, views, and routing
  • Macros and canned replies that save agent time
  • Triggers and automations
  • SLA policies and escalation paths
  • Help center structure
  • Reports and KPI dashboards (response time, resolution time, CSAT)
  • Zendesk integration with HubSpot or Salesforce


You get a clean setup, a short guide for your team, and clear next steps.


Message me before ordering and tell me your team size and current tools, and I'll recommend the right package.

Type of Migration:

Email Migration

•

File Storage Migration

Origin Platform Migration:

Custom email provider

Destination Platform Migrations:

Google Workspace

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Microsoft 365