s
sakirabanuva

Sakira B

@sakirabanuva

Shopify Customer Support and order management expert

India
English
About me
Shopify operations specialist with 5 years hands-on experience. I personally managed a 5000+ SKU Shopify store including: - 200+ daily customer chats/emails for orders, delivery, returns, refunds - Order processing, tracking updates, inventory sync - 99% accuracy rate, zero complaints in 5 years Available for US time zone: 8 PM - 5 AM IST daily. Setup: Dedicated laptop + 50 Mbps fiber internet for zero downtime. I help busy store owners keep customers happy so you can focus on sales.... Read more

Skills

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sakirabanuva
Sakira B
Offline • 

See my services

E-Commerce Store Management
I will do shopify customer support and order processing
From$10 / projectMore details

Work experience

Shopify

Shopify customer support specialist

Shopify

May 2019 - Jun 2024 • 5 yrs 1 mo

Shopify Operations Specialist with 5 years hands-on experience. I personally managed a 5000+ SKU Shopify store: - 200+ daily customer chats/emails: orders, delivery, returns, refunds - Order processing, tracking updates, inventory sync via Zendesk & Gorgias - 99% accuracy rate, 5-star customer feedback Available US time zone: 8 PM - 5 AM IST daily. Setup: Dedicated laptop + 50 Mbps fiber for zero downtime. I help busy store owners keep customers happy so you can focus on sales.