I will handle shopify and ecommerce customer emails professionally
Shopify Developer! Bug Fix and Customization Expert Frontend Developer
About this Gig
Hello there
Are you a Shopify or E-commerce store owner who needs a reliable person to manage customer emails like refunds, disputes, or tracking inquiries with a professional tone and quick response?
You're in the right place!
I'm Muhammad Salman, a Shopify Email Support Specialist with 4+ years of experience in handling customer communication for online stores.
I'll take care of your customers' emails while you focus on growing your business.
What I Can Handle for You
Responding to customer emails through Shopify Inbox, Gmail, or CRM tools
Handling refund and return-related emails
️ Replying to chargebacks or dispute messages professionally
Providing order tracking and delay updates
Responding to product or shipping inquiries
Writing polite, brand-aligned, and error-free messages
Managing customer complaints with empathy & professionalism
Why Choose Me
⭐ 4+ Years of Shopify & E-commerce Support Experience
⭐ Professional, Polite & Error-Free Communication
⭐ Fluent in English (Written & Spoken)
⭐ 100% Confidential & Reliable
⭐ Fast Replies & On-Time Delivery
Let me manage your email inbox and keep your customers satisfied and loyal.
Social media platform:
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Service type:
Technical support
Language:
Dutch
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English
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Urdu
Timezone:
24/7
Support software:
Zoho Desk
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Freshdesk
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Zendesk
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Salesforce
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Liveagent
My Portfolio
FAQ
Q1: Do you provide 24/7 customer service?
A: Yes, I can manage flexible hours depending on your store needs. Let’s discuss your preferred schedule.
Q2: Can you work with Shopify Inbox or Gmail?
A: Absolutely! I can work with Shopify Inbox, Gmail, or any other tool you use for customer support.
Q3: How do you handle unhappy customers?
A: I always respond with empathy and professionalism — aiming to resolve the issue while maintaining your store’s reputation.
Q4: Do you also process refunds or returns?
A: Yes, I can handle refund/return processes as per your store policy.

