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Sam
@sam_a_v_
Technical Writer, Docs as a Service, Online Business Support Specialist
India
English, Hindi, Tamil
About me
Hi, I’m Sam. A Technical Writer turned Business Development Executive with 5+ years of experience across Aviation and Telecom. I’ve created user guides, admin manuals, API docs, UX content, release notes, and sales collaterals for enterprise products. I combine deep technical understanding with a sales mindset to create documentation that improves product adoption, reduces support load, and helps teams sell faster. I offer Docs as a Service for startups and SaaS companies. If you want clear, practical, and scalable documentation.
Let’s talk!
Skills
Sam
Offline •
Average response time: 1 hour
See my services
Technical Writing
I will turn your software into clear documentation
Work experience
TierOne
Full-time • 5 yrs 5 mos
Business Development Lead
Jun 2025 - Present • 1 yr
I transitioned into a Business Development role, where I now work closely with the CEO of TierOne
Technical Writer
Jan 2022 - Present • 4 yrs 5 mos
I worked as a technical writer in the telecom domain at TierOne, documenting OSS/BSS products including User Guides, Admin Guides, Installation Manuals, API Documentation, UX content, and Release Notes.
Technical Writer
Cyient • Full-time
Nov 2019 - Jan 2022 • 2 yrs 2 mos
I worked as a Technical Writer at Cyient for little over 2 years. During my tenure in Cyient, I worked on creating Maintenance Manuals for the Aviation Industry.
