I will be your customer support service and virtual assistant

5.0
5.0

Pakistan

I speak English

469 orders completed

Gig Summary

Seamless Support, Happy Customers, Growing Business 24'7!

Hi, I’m Sameed Akram, a highly experienced customer support/ customer service specialist with 8+ years of expertise in delivering exceptional virtual assistance. I have successfully supported business...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

About this Gig

Boost Your Business with a Professional Virtual Assistant & Exceptional Customer Support


Hi, welcome!


As an experienced Virtual Assistant with a proven track record, I provide expert support via live chat, email, phone, and administration support, tailored to your business needs.


My goal is to deliver prompt, effective assistance to keep customers happy & also drive sales and growth.


Services I Offer:


  • Customer Support: Email, chat & phone
  • Shopify VA: Store management, product uploads, customer support
  • Social Media VA: Messages, engagement, scheduling, reports
  • eCommerce VA: Shopify & marketplace support
  • Real Estate VA: Listings, scheduling, client follow-ups
  • Technical Support: Troubleshooting via chat, email, phone
  • Daily Reporting: End-of-day summaries

Tools & Platforms I Work With:


  • Shopify / Shopify Inbox
  • Social Media Platforms (Facebook, Instagram, etc)
  • Front App, Intercom, FreshDesk
  • ZOHO / ZOHO Mail, Google Mail
  • Close.io..


Why Choose Me?

5+ years experience, 5-star rating

Professional, fast & detail-oriented

Flexible packages: hourly, weekly, monthly


Let me be your trusted virtual assistant and help your business grow. Message me to get started today!

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Service type:

Technical support

Language:

English

Hindi

Urdu

Timezone:

24/7

Support software:

Zoho Desk

Zendesk

Knowledge base software:

Zoho

My Portfolio

Reviews

149 reviews for this Gig
5.0

(148)
(1)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • C

    calleolsen

    US

    United States

    Ongoing collaboration
    5

    We’ve had a tremendous experience working with Sameed and his team for the past two years. They are incredibly responsive, professional, and experienced, and have consistently gone above and beyond to support our business. Their dedication, reliability, and ability to handle customer queries efficiently...

    $100-$200

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    slavchekhovskiy

    US

    United States

    Ongoing collaboration
    5

    Great work again, quick replies to emails, solves customer issues, responsive to messages, Highly recommend !

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    slavchekhovskiy

    US

    United States

    Ongoing collaboration
    5

    Easy to communicate with and replies to all emails in a timely manner.

    $50-$100

    Price

    9 days

    Duration

    Helpful?
    Yes
    No
  • P

    peakpeptides

    AU

    Australia

    Ongoing collaboration
    5

    Working with Sameed and his team has been an absolute game-changer for our business. Their customer support is truly outstanding—always professional, responsive, and incredibly reliable. No matter the time or situation, they consistently go above and beyond to ensure our customers are taken care of. What...

    $400-$600

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    cordell27

    US

    United States

    Ongoing collaboration
    5

    Always great to work with him

    $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
Reviews

149 reviews for this Gig
5.0

(148)
(1)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • C

    calleolsen

    US

    United States

    Ongoing collaboration
    5

    We’ve had a tremendous experience working with Sameed and his team for the past two years. They are incredibly responsive, professional, and experienced, and have consistently gone above and beyond to support our business. Their dedication, reliability, and ability to handle customer queries efficiently...

    $100-$200

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    slavchekhovskiy

    US

    United States

    Ongoing collaboration
    5

    Great work again, quick replies to emails, solves customer issues, responsive to messages, Highly recommend !

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    slavchekhovskiy

    US

    United States

    Ongoing collaboration
    5

    Easy to communicate with and replies to all emails in a timely manner.

    $50-$100

    Price

    9 days

    Duration

    Helpful?
    Yes
    No
  • P

    peakpeptides

    AU

    Australia

    Ongoing collaboration
    5

    Working with Sameed and his team has been an absolute game-changer for our business. Their customer support is truly outstanding—always professional, responsive, and incredibly reliable. No matter the time or situation, they consistently go above and beyond to ensure our customers are taken care of. What...

    $400-$600

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
  • C
    image-docs

    cordell27

    US

    United States

    Ongoing collaboration
    5

    Always great to work with him

    $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No