I will be your customer support service and virtual assistant

5.0
5.0

Pakistan

I speak English

473 orders completed

Gig Summary

Seamless Support, Happy Customers, Growing Business 24'7!

Hi, I’m Sameed Akram, a highly experienced customer support/ customer service specialist with 8+ years of expertise in delivering exceptional virtual assistance. I have successfully supported business...

Level 2

Has met high performance criteria and has a proven track record for meeting client expectations.

Highly Responsive

Known for exceptionally quick replies

About this Gig

Boost Your Business with a Professional Virtual Assistant & Exceptional Customer Support


Hi, welcome!


As an experienced Virtual Assistant with a proven track record, I provide expert support via live chat, email, phone, and administration support, tailored to your business needs.


My goal is to deliver prompt, effective assistance to keep customers happy & also drive sales and growth.


Services I Offer:


  • Customer Support: Email, chat & phone
  • Shopify VA: Store management, product uploads, customer support
  • Social Media VA: Messages, engagement, scheduling, reports
  • eCommerce VA: Shopify & marketplace support
  • Real Estate VA: Listings, scheduling, client follow-ups
  • Technical Support: Troubleshooting via chat, email, phone
  • Daily Reporting: End-of-day summaries

️

Tools & Platforms I Work With:


  • Shopify / Shopify Inbox
  • Social Media Platforms (Facebook, Instagram, etc)
  • Front App, Intercom, FreshDesk
  • ZOHO / ZOHO Mail, Google Mail
  • Close.io..


Why Choose Me?

5+ years experience, 5-star rating

Professional, fast & detail-oriented

Flexible packages: hourly, weekly, monthly


Let me be your trusted virtual assistant and help your business grow. Message me to get started today!

Social media platform:

Facebook

•

Twitter

•

Instagram

•

LinkedIn

Service type:

Technical support

Language:

English

•

Hindi

•

Urdu

Timezone:

24/7

Support software:

Zoho Desk

•

Zendesk

Knowledge base software:

Zoho

My Portfolio

Reviews

151 reviews for this Gig
5.0

(150)
(1)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • C

    calleolsen

    US

    United States

    Ongoing collaboration
    5

    We’ve had a tremendous experience working with Sameed and his team for the past two years. They are incredibly responsive, professional, and experienced, and have consistently gone above and beyond to support our business. Their dedication, reliability, and ability to handle customer queries efficiently...

    $100-$200

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    solodezigns

    US

    United States

    5

    good working

    $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • A

    arunabhgangu594

    US

    United States

    5

    Thank you for the great work

    $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    slavchekhovskiy

    US

    United States

    Ongoing collaboration
    5

    Great work again, quick replies to emails, solves customer issues, responsive to messages, Highly recommend !

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    slavchekhovskiy

    US

    United States

    Ongoing collaboration
    5

    Easy to communicate with and replies to all emails in a timely manner.

    $50-$100

    Price

    9 days

    Duration

    Helpful?
    Yes
    No
Reviews

151 reviews for this Gig
5.0

(150)
(1)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
Sort By
Most relevant
  • C

    calleolsen

    US

    United States

    Ongoing collaboration
    5

    We’ve had a tremendous experience working with Sameed and his team for the past two years. They are incredibly responsive, professional, and experienced, and have consistently gone above and beyond to support our business. Their dedication, reliability, and ability to handle customer queries efficiently...

    $100-$200

    Price

    2 days

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    solodezigns

    US

    United States

    5

    good working

    $50

    Price

    5 days

    Duration

    Helpful?
    Yes
    No
  • A

    arunabhgangu594

    US

    United States

    5

    Thank you for the great work

    $50

    Price

    1 day

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    slavchekhovskiy

    US

    United States

    Ongoing collaboration
    5

    Great work again, quick replies to emails, solves customer issues, responsive to messages, Highly recommend !

    $100-$200

    Price

    8 days

    Duration

    Helpful?
    Yes
    No
  • S
    image-docs

    slavchekhovskiy

    US

    United States

    Ongoing collaboration
    5

    Easy to communicate with and replies to all emails in a timely manner.

    $50-$100

    Price

    9 days

    Duration

    Helpful?
    Yes
    No