I will provide remote IT and network troubleshooting support

I provide remote IT and network troubleshooting support for connectivity issues, router configuration, and general network problems.

Whether your WiFi isn't connecting, a device can't get an IP address, or your network setup needs configuring, I diagnose the issue methodically and deliver a clear fix along with an explanation of what caused it.

What I can help with:

- Diagnosing connectivity issues (WiFi, IP conflicts, DNS problems, slow connections)

- Router and network device configuration

- Basic network setup for home or small office use

- IP addressing, subnetting, and VLAN configuration

- Clear written explanations of the problem and the fix

I hold a Cisco Network Technician certification (5 verified badges, 83% final exam score), covering network addressing, troubleshooting, configuration, and security fundamentals. I'm early in my career, so my pricing reflects that, but my training is hands-on and verifiable.

I communicate clearly throughout the process, ask clarifying questions before starting, and keep you updated if anything takes longer than expected.

If you're dealing with a network issue and want it diagnosed properly, I'm happy to help.