Sami A

@samiboss2003

L2 IT Support Engineer

United Arab Emirates

English, Arabic, Hindi

About me

I am an IT Support Engineer with over 4 years of experience specializing in Microsoft 365, Entra ID, and Intune. I have a proven track record of supporting 15,000+ users in enterprise healthcare environments, leading teams of engineers, and reducing MTTR through automation and strategic playbooks. I am skilled in L2 troubleshooting, endpoint security with CrowdStrike, and ITIL-aligned incident management.... Read more

Skills

ITIL expert
Exchange online expert
Microsoft Teams expert
Cisco CCNA expert
Cisco CCNP expert

Sami A

Offline •

Average response time: 1 hour

See my services

Technical Support

I will fix your IT issues in no time

Message Sami A

AwayAvg. response time: 1 Hour

Need to get creative?

Looking for tech experts?

Ready to reach and convert consumers?

Looking for writers?

Get your business running smarter

Sami A