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samuaz5

samuaz

@samuaz5

AI Customer Service Automation Developer

United States
English, Dutch, Spanish
About me
I am a professional software developer specializing in AI customer service automation, AI agents, and intelligent business workflows. I build custom solutions that help businesses automate communication, manage support requests, and route tickets. My expertise includes designing systems that categorize inquiries and integrate with CRM platforms.... Read more

Skills

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samuaz5
samuaz
Offline • 

See my services

CRM Management
I will build ai customer service and support automation with ai agents
From$400 / projectMore details
CRM Management
I will develop ai chatbots and virtual assistants for customer support automation
From$400 / projectMore details

Work experience

Zendesk

AI Customer Support Developer

Zendesk • Full-time

Jan 2021 - Dec 2024 • 3 yrs 11 mos

Developed customer support workflows, automated ticket routing, helpdesk integrations, knowledge-base workflows, customer notifications, and support automation solutions within the Zendesk ecosystem in Copenhagen, Denmark.