I will be your reliable customer support agent and virtual assistant
Customer Support VA I Whatsapp,Email And Istagram Support I Virtual Asistant
About this Gig
Need a reliable, friendly support agent who replies FAST?
I am Samuel, your dedicated Customer Support Agent & Virtual Assistant. I will help you keep your customers happy, 24/7.
I have experience with Zendesk, email support, live chat, WhatsApp, Instagram & Facebook DM.
WHAT I WILL DO FOR YOU:
Reply to customer emails professionally and fast
Handle live chat and website chat support
Manage WhatsApp, Instagram, Facebook messages
Answer customer questions, resolve complaints
Process orders, refunds, and inquiries
Create summary report of all conversations
Keep your customers happy and coming back
WHY CHOOSE ME:
Fast response time
Fluent English, polite and professional
Available for long term
I know how to handle angry customers calmly
100% reliable, no excuses
Tools I use: Zendesk, Gmail, WhatsApp Business, Meta Business Suite, Live Chat
Let me be the friendly face of your business. Your customers will love you more.
Social media platform:
•
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TikTok
Service type:
Other
Language:
English
Timezone:
24/7
Support software:
Zendesk
Knowledge base software:
Document 360
FAQ
Q1: What do you need to start?
A1: I need your login details for email/chat, your business FAQ, and instructions on how you want me to reply.
Q2: Do you work on weekends?
A2: Yes, I am available 7 days a week for long term clients.

