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$
USD
I will troubleshoot network, VPN, firewall and connectivity issues
About this Gig
Are you facing network, VPN, firewall, DNS, DHCP, Wi-Fi or connectivity issues?
I can help you analyze, troubleshoot and improve your IT environment remotely with a practical and professional approach.
I work with IT infrastructure, networks, servers, monitoring, VPNs, firewalls and connectivity troubleshooting.
I can assist with LAN/WAN issues, remote access, firewall/NAT rules, DNS/DHCP/IP problems, routers, switches, servers and basic monitoring analysis.
Tools and technologies may include Windows Server, Linux Server, Active Directory, MikroTik RouterOS, FortiOS, pfSense, Zabbix, Grafana, GLPI, VPN, VLAN, DNS, DHCP, NAT and general network infrastructure.
My goal is to identify the root cause, reduce downtime, improve stability and provide clear recommendations.
Please contact me before ordering so I can understand your scenario, confirm the scope and recommend the best package.
Important: you must have authorization to access and modify the environment.
Device:
Desktop
•
Laptop
•
Server
•
Router
•
Other
Operating system:
Windows
•
Linux
•
Fortios
•
Ubuntu
•
Other
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Other Support & IT Services I Offer
FAQ
Do you guarantee that the issue will be fixed?
I will do my best to identify the root cause and help resolve the issue. However, some problems may depend on third-party providers, damaged hardware, missing credentials, licensing, or limitations outside my control.
Do I need to provide remote access?
Yes, in most cases remote access is required. You can provide access through tools such as AnyDesk, TeamViewer, VPN, RDP or SSH, depending on the environment and the type of issue.
Can you work on routers, firewalls and servers?
Yes. I can help with routers, firewalls, VPNs, Windows Server, Linux Server and network devices, depending on the scope of the package and the access provided.
Can you configure VPN or firewall rules?
Yes. I can review and configure VPN, firewall, NAT, DNS, DHCP and basic routing rules. Complex environments may require extra time or a custom offer.
What information do you need before starting?
Please describe the issue, the devices or systems involved, the expected result, available remote access, and confirm that you have authorization to access and modify the environment.
