
E. Samuel Ijoga
Travel Management, Executive Virtual Support, GDS and Canva Expert
Skills

See my services

Portfolio
Work experience
B2B Travel Operations & GDS Specialist
WAKANOW • Part-time
Feb 2024 - Present • 2 yrs 3 mos
I manage B2B travel operations, supporting corporate and agency clients with accurate bookings, ticket processing, and operational coordination. I ensure compliance with airline policies, maintain high service standards, and contribute to smooth end-to-end travel management processes.
Reservation Ticketing Supervisor
Donias Mega Links Limited • Full-time
Aug 2019 - Sep 2023 • 4 yrs 1 mo
I supervised reservation and ticketing operations, managing local and international travel bookings with accuracy and efficiency. I handled corporate and executive clients, ensured compliance with airline policies, processed secure payments, and delivered exceptional customer service. I also organized premium travel itineraries and coordinated travel insurance solutions, helping increase client satisfaction and repeat business.
Reservations Ticketing Agent
Sanddriana Travels & Tours Ltd • Freelance
Mar 2018 - Sep 2019 • 1 yr 6 mos
Provided virtual travel support, managing bookings, reissues, revalidations, and refunds using Amadeus GDS. Handled daily sales reports, queue management, ticket quality checks, and invoice preparation (NGN, GBP, USD). Assisted with hotel data updates, airline coordination, and after-hours client support to ensure smooth travel operations. Delivered reliable administrative assistance while maintaining accuracy and strong customer service standards.