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samuelolajid139

Samuel Olajide

@samuelolajid139

Web Hosting and Technical Support Specialist

Nigeria
English
About me
Hi, I'm a Web Hosting and Technical Support Specialist skilled in resolving issues related to websites, hosting, domains, DNS, SSL, and email. I handle problems like website downtime, DNS errors, and email delivery issues daily, and I also connect domains to builders like Wix and Shopify. I'm Google IT Support certified and bring hands-on experience from working directly in hosting and technical support environments. My approach is straightforward: identify the problem, fix it, and ensure everything runs smoothly. If you need help with your website or related issues, feel free to message me!... Read more

Skills

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samuelolajid139
Samuel Olajide
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will fix website dns domain SSL and email issues
From$15 / projectMore details

Work experience

GO54

Customer Support / Technical Support

GO54 • Full-time

Feb 2024 - Present • 2 yrs 6 mos

Troubleshoot website downtime and hosting issues. Resolve DNS and domain configuration problems. Troubleshoot SSL certificate and HTTPS issues. Assist with business email problems. Work with cPanel and hosting environments. Diagnose website and server-related errors. Handle multiple technical support requests daily.

Linkin_Technologies

Technical Support Officer

Linkin Technologies • Freelance

Jan 2023 - Feb 2024 • 1 yr 1 mo

Install, configure, and upgrade network hardware and software components. Keep detailed records of network configurations, changes, and maintenance activities. Address user concerns related to network connectivity. Collaborate with other IT professionals to address complex technical problems. Monitor and maintain our computer networks, ensuring optimal performance and availability. Configure and manage routers, switches, and other network hardware. Optimize network performance through monitoring and troubleshooting.