Samantha Brown

@samugcnyc

UGC Creator

United States
English
About me
I’m a NYC-based UGC creator producing authentic, lifestyle-driven video content for Instagram and Facebook ads. I create engaging short-form videos that help brands communicate their message in a natural, relatable way while supporting their marketing goals. With over 10 years of customer service experience, 3 years of data entry, and 1.5 years in healthcare, I bring strong communication, organization, and professionalism to every project. I’m dependable, easy to work with, and focused on delivering content that helps brands connect with their audience.... Read more
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samugcnyc
Samantha Brown
Offline • 
Average response time: 4 hours

See my services

Human UGC
I will create pro skincare ugc for tiktok
From$20 / projectMore details
Human UGC
I will create app ugc ads
From$20 / projectMore details

Work experience

Certified Medical Assistant

RWJBH • Full-time

Aug 2025 - Present • 9 mos

Manage high-volume inbound and outbound patient calls, provide appointment coordination, relay clinical information, and document interactions professionally. ● Accurately document patient encounters, phone calls, and care updates in Epic EMR, ensuring compliance and data. ● Schedule patient appointments, surgeries, and advanced procedures; coordinate follow-ups and provider workflows. ● Process prescriptions, assist with insurance verification and prior authorizations, and support billing workflows within the EMR.

Team Member

Shake Shack • Full-time

Apr 2016 - May 2020 • 4 yrs 1 mo

Provided friendly and efficient customer service while taking orders and assisting guests in a fast-paced environment Prepared and served food and beverages while maintaining quality and brand standards Handled cash, card, and digital payments accurately using the POS system Maintained cleanliness of dining areas, service counters, and workstations Collaborated with team members to ensure smooth operations during high-volume service