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$
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Juan S
@sanchez_onboard
Onboarding Specialist
Colombia
Spanish
About me
I build onboarding manuals that make new hires productive in their first week — not their first month.
As Onboarding Specialist at Terra, a fintech platform for multifamily property operators, I design first-day checklists, week-one plans, role expectations and FAQ documentation every day. I'm also the founder of RAXER GROUP, where I work with small and medium tech teams across Bogotá and LATAM.
What you get: a complete, ready-to-use Word manual you can hand to a new hire on day one — no extra context, no manager repeating the same explanation five times.
Fluent in English and Spanish.
Skills
Juan S
Offline •
Average response time: 1 hour
See my services
Business Efficiency & Automation
I will create a professional employee onboarding manual for your team
Portfolio
Work experience
Onboarding Specialist
Terra • Full-time
May 2025 - Present • 1 yr 3 mos
Onboarding Specialist at Terra, a fintech platform serving multifamily property operators. I design and run the full onboarding experience for new users and internal team members: first-day checklists, week-one plans, role expectations, key resources and FAQ documentation. My job is making sure someone new knows exactly what to do, who to ask and where to find things — without a manager repeating the same explanation five times. What I do day to day: - Build and maintain onboarding documentation and process guides - Map the first 30 days of a role into a clear, sequenced plan - Translate messy internal knowledge into structured, easy-to-follow manuals - Identify where new hires get stuck and fix the process, not just the symptom - Coordinate with HR, operations and team leads to keep materials current This is the same methodology I apply to the onboarding manuals I deliver here on Fiverr: practical, ready to use from day one, and written so any team member can follow it without extra context.
