I will be your expert servicenow developer for itsm, flows and scripting


About this gig
Stuck on a broken script, a catalog item that won't behave, or a flow you need built yesterday? I fix it and build it the right way, fast. I'm a Senior ServiceNow Developer with 7+ years on enterprise instances for clients like RTX, NIH and UPS, hands-on through the latest Australia release.
What I can do for you:
- Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions and ACLs
- Service Catalog items, record producers, variables and catalog UI policies
- Flow Designer flows, approvals and notifications
- ITSM: Incident, Problem, Change, Request and Knowledge configuration
- HRSD cases, HR services and onboarding
- Service Portal widgets and UI Builder workspaces
- Bug fixing, troubleshooting and performance tuning
Why clients choose me:
- Enterprise experience: the same standards I use for global clients
- Upgrade-safe: ServiceNow best practices, no risky customizations
- Delivered as a tested update set, with clear notes to maintain it
Message me before ordering with your requirement and release version, and I'll confirm scope and the right package.
Get to know Sandeep Kumar
Senior ServiceNow Developer for ITSM, Flow Designer and Now Assist AI
- FromIndia
- Member sinceOct 2026
Languages
English
My Portfolio
FAQ
Which ServiceNow releases do you work with?
All current releases, including Australia, Zurich, Yokohama and Xanadu. I'm also familiar with the upcoming Brazil release.
Do I need to give you access to my instance?
Yes. A sub-production (dev or test) instance login with admin or developer role is best. I never build directly in production.
How will I receive the work?
As a completed update set in your instance, with short notes on what was built and how to test it.
Can you work on my personal developer instance (PDI)?
Yes. I can build on your PDI and share the update set XML so you can import it anywhere.
What if my requirement is larger than these packages?
Message me with the details and I'll send a custom offer with a fixed price and timeline.
