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sangeetha_pro1

Sangeetha R

@sangeetha_pro1

Application Support Engineer , Production Support , Manual Testing , SQL

India
English, Tamil
About me
I am an Application Support Engineer with 3+ years of experience in production support, application support, and manual testing within the banking domain. I specialize in incident management, SLA adherence, root cause analysis, SQL, ServiceNow, Dynatrace, and Autosys. I am committed to delivering reliable support, ensuring system stability, and providing high-quality service to clients.... Read more

Skills

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sangeetha_pro1
Sangeetha R
Offline • 
Average response time: 1 hour

See my services

Messaging & Emailing
I will do accurate data entry and virtual assistant tasks
From$5 / projectMore details

Work experience

BNP_Paribas

Associate Application Support Analyst

BNP Paribas • Full-time

Jan 2023 - Mar 2026 • 3 yrs 2 mos

Working as an Application Support Engineer with over 3 years of experience in production support and banking applications. Monitoring critical applications, handling P1/P2 incidents, performing root cause analysis, supporting deployments, executing SQL queries, monitoring jobs using Autosys and Dynatrace, managing incidents through ServiceNow, and ensuring SLA compliance while providing 24/7 production support.