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I will virtual medical front desk support for US practices
Medical Billing, Virtual Front Desk, RCM, and Credentialing service provider
Virtual Front Desk and Credentialing for multi-provider U.S. medical practices, backed by 20+ years of combined U.S. RCM experience.
Front desk: patient calls, scheduling and insurance verification, ...
About this Gig
When patient calls compete with check-ins, schedule, and insurance checks, your front desk falls behind.
HITREV provides virtual medical front desk support for US practices that need help with daily workload or call overflow.
We help you:
- Answer patient calls and return voicemails
- Schedule and confirm appointments
- Follow up on incomplete patient intake
- Verify insurance eligibility and benefits
- Route patient messages to the right staff
Your team keeps control. We follow your scheduling rules, approved scripts, and escalation process. Each shift ends with a clear handoff of completed tasks and open items.
Start with a paid pilot. Review our communication, scheduling accuracy, and follow-through before arranging ongoing coverage.
We agree on coverage hours, workload, systems, and authorized access before work starts. A signed BAA and required safeguards must be in place before patient data access.
Message us on Fiverr with your specialty, time zone, hours needed, and biggest front desk problem. We will recommend a scope and quote.
Credentialing and provider enrollment are available separately.
Purpose:
Business
Work model:
Monthly retainer
My Portfolio
FAQ
Can you cover our US office hours?
We agree on your US time zone, workdays and coverage window before you order. Tell us whether you need call overflow, part time or full week coverage.
Can you use our EHR and phone system?
Share your EHR, scheduling platform and phone system names before ordering. We confirm compatibility, access requirements and any training needed before accepting the scope.
How is patient information handled?
Patient information is handled through the authorized systems and access arrangements agreed during onboarding. A signed Business Associate Agreement and required safeguards must be in place before access. Please keep patient records and passwords out of your initial Fiverr inquiry.
What does the paid pilot include?
Five hours of agreed front desk work, a handoff of completed tasks and open items, and a review of communication, scheduling accuracy and follow-through.
Can we continue after the pilot?
Yes. After reviewing the pilot, we can prepare a custom Fiverr offer for ongoing coverage. The offer defines your hours, task scope, reporting and price.
