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sania_hashim

Sania Hashim

@sania_hashim

Customer Support Expert And Virtual Assistant

Pakistan
English
About me
Hi, I’m Sania Hashim, a Customer Support Specialist and Virtual Assistant with 2+ years of experience. I help businesses stay organized and responsive through reliable support services. I handle live chat and email support with clear communication, quick responses, and a calm, professional approach. I focus on understanding customer needs and resolving issues efficiently. I can also assist with data entry and daily administrative tasks to keep your workflow smooth and well-managed. If you’re looking for someone dependable and detail-oriented, I’d be happy to support your business.... Read more

Skills

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sania_hashim
Sania Hashim
Offline • 

See my services

Customer Support
I will provide expert customer support via live chat and email
From$5 / projectMore details
General Assistance
I will be your executive personal assistant for admin support and CRM data entry
From$10 / projectMore details

Portfolio

Work experience

Remote_Care Partners

Customer Support / Chat Support Representative

Remote Care Partners • Freelance

Feb 2023 - Nov 2024 • 1 yr 9 mos

• Provided live chat and email support to customers, answering product and service-related inquiries • Resolved customer issues politely while maintaining company guidelines • Handled multiple chats simultaneously with accuracy and empathy • Escalated technical or sensitive issues to senior support when required • Maintained customer satisfaction through clear and professional communication