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sanju1990

B.rathour

@sanju1990

Senior Content Moderator and Policy Expert

India
Hindi, English
About me
Hi! I’m a passionate Trust & Safety Specialist and Content Moderator dedicated to keeping online platforms safe and compliant. Having worked in fast-paced BPO environments, I handle TOS enforcement, live stream moderation, and ID/face verification with high speed and precision. What I Offer: • Real-time live stream & chat moderation • Strict TOS & policy enforcement • Accurate ID & age verification • 100% confidentiality & NDA compliance I’m reliable, detail-oriented, and ready to protect your community. Feel free to message me!... Read more

Skills

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sanju1990
B.rathour
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will be your live stream content moderator and trust and safety expert
From$5 / projectMore details

Work experience

Virtual_Identity

Live Stream & Real-time Monitoring

Virtual Identity • Freelance

Apr 2016 - Present • 10 yrs 6 mos

Role Description / Responsibilities: 1:-TOS Enforcement & Moderation: Monitored high-volume live video streams to enforce platform Terms of Service (TOS), community guidelines, and legal compliance in real time. 2:-Identity & Face Verification: Reviewed complex ID verification cases, handling multi-performer broadcasts, cross-referencing user profiles, and flagging discrepancies. 3:-Policy Compliance & Risk Mitigation: Audited live broadcasts for prohibited content, PII disclosure, unattended stream protocols, and reauthorized activities. 4:-Incident Reporting & Logging: Maintained accurate, standardised English audit logs and escalation reports for high-risk policy violations. 5:-Communication & Policy Standards: Applied structured user communication scripts to deliver clear, firm, and unbiased moderation warnings. Key Achievements (Measures & Results) 1:-High Accuracy Rate: Maintained a 98%+ accuracy rate in ID/Face verification reviews and complex multi-performer compliance audits. 2:-Rapid Response: Consistently achieved under 30-second response times for flagging and taking action on critical policy violations. 3:-Process Standardisation: Contributed to standardising chat scripts and escalation templates for stream-level moderation and audit logging. 4:-Policy Expertise: Recognised for deep domain knowledge in adult platform policies, copyright/PII compliance, and risk management protocols.