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I will troubleshoot VPN firewall and network connectivity issues
Video editor and IT support specialist for creators and small businesses
Computer engineering graduate specialized in networks and systems, with experience in video editing.
I help creators, fitness professionals and small businesses produce short videos and solve technic...
About this Gig
Having trouble with a VPN, firewall rule, NAT, DNS, DHCP, routing, or general network connectivity?
I will remotely diagnose the issue, identify the likely root cause, and help you apply a practical fix within the agreed scope.
I can assist with:
VPN connection and tunnel problems
Firewall rules, ports, and blocked traffic
NAT and port forwarding
DNS, DHCP, IP, and routing issues
Windows, Linux, Ubuntu, routers, and small network environments
MikroTik, Fortinet, and WatchGuard issues when the model and scope are confirmed first
My process is structured: understand the environment, confirm authorization, review symptoms and logs, troubleshoot safely, test the result, and explain the outcome.
Please message me before ordering. Some issues depend on third-party providers, hardware, licensing, missing access, or unsupported configurations, so a fix cannot be guaranteed before diagnosis.
Device:
Desktop
•
Server
•
Router
Operating system:
Windows
•
Linux
•
Ubuntu
FAQ
Do you guarantee the problem will be fixed?
No responsible technician can guarantee a fix before diagnosis. I will work within the package time, identify the cause where possible, and explain any external limitation.
Is remote access required?
Often yes. We can use a secure screen-sharing method agreed through Fiverr. Never send passwords in plain text.
What authorization do I need?
You must own the environment or have explicit permission to access and modify it.
Can you work with enterprise firewalls?
Only after confirming the exact vendor, model, firmware, topology, access level, and scope. Complex production systems may require a custom offer.
What is a revision for technical support?
A revision covers follow-up on the same agreed issue after the initial work. A different device or unrelated problem is a new scope.
What if the issue is caused by hardware or the ISP?
I will document the evidence and recommend the next action, but third-party repairs, replacement hardware, and provider-side changes are not included.
