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Fiverr Pro
English
$
USD
I will create a custom ai chatbot for website faqs customer support and CRM setup
Sarah J
About this gig
Answering repeated website questions wastes team time, and unorganised leads create another problem. Your chatbot should support visitors and send useful contact data to the correct place.
I will create a custom AI chatbot for website FAQs, customer support and CRM setup. It can answer approved questions, capture visitor details, label the enquiry and create or update a CRM contact through an agreed workflow.
You can get:
1. FAQ and support conversation design
2. Website knowledge and response setup
3. Lead fields and consent message configuration
4. CRM contact creation or update by package
5. Fallback and human-support handoff
6. Installation, integration testing and handover
This gig suits agencies, SaaS teams and service companies that need cleaner lead records from website conversations.
CRM compatibility, field mapping and access must be confirmed before ordering. Subscription, API, automation-platform and hosting fees are not included. The chatbot will be tested with agreed examples before delivery.
Send your website, FAQ list and CRM name so I can confirm the correct package.
Get to know Sarah J
Sarah J
AI customer service chatbots for faster support sales leads and booking
- FromColombia
- Member sinceDec 2025
- Avg. response time1 hour
Languages
English, French, Spanish
Your website should help customers even when your team is busy or offline. I create AI customer service chatbots that answer approved questions, guide buyers, capture leads and move suitable visitors toward sales or booking. Each conversation is designed around your brand, audience and support process, with fallback messages for questions that need a person. From local services to ecommerce and SaaS, you receive a tested, easy-to-manage solution with clear scope, documentation, handover and support after delivery.
FAQ
Which CRM systems can you connect?
Compatibility depends on the CRM API, plan and available access. Send the CRM name and required action before ordering.
What information can the chatbot save?
It can save approved fields such as name, email, phone, service interest and conversation summary, subject to your consent and privacy requirements.
Can it update an existing CRM contact?
Yes, when the CRM supports contact lookup and update actions. This is included only when specified in the package or custom offer.
What happens if the CRM connection fails?
The workflow can include an agreed fallback such as email notification or stored submission. The exact recovery method depends on your systems.
Does this include ongoing CRM administration?
No. The gig covers the agreed chatbot and CRM workflow. Ongoing CRM management, licences and unrelated automations are separate.
