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sarajansenp

Sara J.

@sarajansenp

Former COO, SOPs, Processes and Automation

Dominican Republic
Spanish, English
About me
I build the systems a small business actually runs on: the procedures, automations and documentation that let work happen without the owner in the middle of it. I was COO of a distribution company in a regulated market. It held ISO 9001, so every year an outside auditor checked whether our written procedures matched what people really did. Mine passed, every year. That is the standard I write to. Since then: e-commerce, professional services, logistics, retail. I document as I go, not at the end. You own everything I build.... Read more

Skills

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sarajansenp
Sara J.
Offline • 

See my services

Business Efficiency & Automation
I will write clear sops and process documentation for your business
From$40 / projectMore details
Project Management Software
I will build a custom notion dashboard or template for your business
From$45 / projectMore details

Work experience

Confidential

Chief Operating Officer

Confidential

Mar 2020 - May 2026 • 6 yrs 2 mos

US distribution company in a regulated market. The company held ISO 9001, and I was responsible each year for keeping every SOP and record compliant for its renewal.