Adebare Sarmad

Expert Klaviyo Email Designer

Shopify • Full-time

Mar 2022 - Present • 4 yrs 6 mos

Job History: Serving as a lead consultant for Shopify Plus merchants, focusing on the seamless integration of Figma design systems into the Klaviyo ecosystem. I manage the end-to-end technical setup for high-volume stores, ensuring that complex design layouts are translated into lightweight, high-performance Klaviyo blocks. My role involves auditing email deliverability and optimizing the "image-to-text" ratio to bypass spam filters for global brands. Achievement: Successfully overhauled the email architecture for 40+ enterprise merchants, resulting in an average 25% increase in email-attributed revenue. I developed a proprietary Figma-to-Klaviyo workflow that reduced template production time by 40% while maintaining 100% brand consistency across all device types.

Senior AI Automation Architect

Accenture • Full-time

Apr 2021 - Present • 5 yrs 5 mos

As the Lead AI Automation Architect, my primary focus has been bridging the gap between legacy CRM systems and cutting-edge Generative AI models. My core responsibility involved the architecture of multi-layered automation workflows that utilize the Claude 3.5 Sonnet API to handle complex customer interactions. Over the last three years, I have successfully migrated over 150 enterprise-level clients from standard chatbot frameworks to sophisticated AI Agent models. My biggest achievement was the development of a "Context-Aware" response system that reduced human intervention in customer support by 65% within the first six months of deployment. I worked heavily with GoHighLevel sub-accounts to create white-labeled SaaS solutions that allowed agency owners to automate lead qualification without losing the "human touch." I specialized in the technical orchestration between Make.com and the Anthropic API, ensuring that data packets were sent and received with sub-second latency. I also spearheaded a project that integrated RAG (Retrieval-Augmented Generation) into GHL, allowing bots to read custom business PDFs and answer questions with 99% accuracy. This resulted in a significant increase in client ROI, as the lead-to-booking ratio improved by an average of 40% across all managed accounts. My role required constant testing of model drift and prompt engineering to ensure that the Claude integration remained stable and followed strict logical constraints. I also conducted weekly training sessions for junior developers on how to optimize Webhooks and API calls within the GoHighLevel ecosystem to prevent workflow breaks and maximize efficiency. By focusing on the intersection of human psychology and AI logic, I helped the firm secure three major high-ticket contracts worth over $2M in annual recurring revenue.