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savamama

Vanessa M

@savamama

Multilingual Business Assistant, Translator, and Content Creator

Switzerland
German, Spanish, Italian, English
About me
I am a multilingual business assistant and translator with over 25 years of experience in administration, customer service, and management. I specialize in order management, cross-cultural communication, and AI-supported content creation in four languages. Having led teams of over 40 employees, I combine high-level organizational skills with a modern, quality-conscious approach to business operations.... Read more

Skills

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savamama
Vanessa M
Offline • 
Average response time: 3 hours

See my services

Translation
I will translate german, spanish, italian and english professionally
From$10 / projectMore details

Work experience

Siemens

Order Management Specialist

Siemens • Full-time

Jun 2021 - Present • 5 yrs 4 mos

Order processing for Digital Industries in SAP R3, B2B client management including multilingual correspondence with clients & suppliers, delivery coordination and complaint handling.

See_Tickets France

Customer Success Manager

See Tickets France • Full-time

May 2017 - Mar 2020 • 2 yrs 10 mos

Full account management for event organizers in German, English and Italian. Led major event-planning projects with renowned partners (Zermatt Unplugged, Zurich Film Festival).

MS_Direct AG

Business Unit Manager / Team Leader

MS Direct AG • Full-time

Jul 2011 - Mar 2017 • 5 yrs 8 mos

Led 40+ employees across multilingual campaigns (UBS, Nikon, Sanitas, Sunrise). Improved customer satisfaction by 40% in 2 years.