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savana_myers

Savana Myers

@savana_myers

Airbnb and Turo Guest Support Specialist

United States
English
About me
Hi! I’m a remote customer support professional with 7 years of experience helping clients across healthcare, retail, and delivery. I specialize in Airbnb and Turo guest support, providing fast, professional, and friendly service. I can help you: Respond to guest inquiries via chat or email Manage reservations, cancellations, and bookings Handle refunds and dispute resolution Keep calendars and listings accurate My goal is to make your guest support effortless and seamless, keeping your guests happy and your listings running smoothly.... Read more

Skills

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savana_myers
Savana Myers
Offline • 
Average response time: 1 hour

See my services

Messaging & Emailing
I will manage your airbnb and turo guest messages and communication
From$15 / projectMore details

Work experience

Remote Member Advocate

Concentrix (Aetna) • Full-time

May 2024 - Dec 2025 • 1 yr 7 mos

Handled complex customer inquiries via chat, email, and phone Managed high-volume support while maintaining accuracy and compliance Escalated and resolved challenging cases, ensuring customer satisfaction

Nordstrom

Remote Customer Care Specialist

Nordstrom • Full-time

Jun 2023 - May 2024 • 11 mos

Responded to 80+ daily customer inquiries via chat, email, and phone Resolved refunds, order issues, and complaints, improving satisfaction by 40% Documented interactions to reduce follow-up issues

Remote Customer Service Representative III

DoorDash Inc. • Full-time

Sep 2021 - Mar 2022 • 6 mos

Managed 100–125 escalated cases daily, including refunds, account issues, and disputes Maintained 95%+ satisfaction rating while handling time-sensitive support Practiced professional written communication for high-volume messages