Saviour A

Social Media Manager & Marketing Automation Expert

NextGen Professional • Full-time

May 2025 - May 2026 • 1 yr

Managed social media accounts and marketing automation systems for businesses looking to improve online visibility, customer engagement, and sales conversion. Specialized in combining social media management with GoHighLevel CRM automation and RingCentral communication systems to create efficient customer management workflows. Responsibilities included: • Social media content scheduling and management • Instagram, Facebook, LinkedIn, and TikTok management • Customer engagement and inbox support • GoHighLevel workflow automation • RingCentral call and communication setup • CRM pipeline organization • Lead nurturing automation • Email and SMS campaign management • Funnel creation and optimization • Calendar and appointment booking setup • Customer follow-up systems • Marketing campaign support Successfully helped businesses maintain consistent online branding while automating lead generation and customer communication processes. Focused on improving customer experience, increasing engagement, and simplifying business operations through CRM and automation solutions. Skills Social Media Management, GoHighLevel, RingCentral, CRM Setup, Lead Generation, Automation, Marketing Automation, Email Campaigns, Funnel Creation Industry Marketing & Advertising Skills and Expertise Content Management, Customer Engagement, CRM Automation, Workflow Optimization, Digital Marketing, Sales Funnel Optimization, Communication Systems

GoHighLevel CRM & RingCentral Automation Specialist

Elevatia Real Estate • Full-time

Feb 2023 - Feb 2025 • 2 yrs

Worked as a GoHighLevel CRM and RingCentral Automation Specialist helping businesses automate communication, lead management, and customer follow-up systems. Set up and managed complete GoHighLevel CRM systems including pipelines, workflows, triggers, funnels, forms, calendars, and automation campaigns for agencies, coaches, real estate businesses, ecommerce brands, and service providers. Integrated RingCentral phone systems with business workflows to improve call management, customer support, appointment scheduling, and client communication. Key responsibilities included: • GoHighLevel CRM setup and customization • RingCentral integration and configuration • Workflow automation and trigger setup • Sales funnel and landing page creation • Email and SMS marketing automation • Lead generation and pipeline management • Appointment booking systems • Customer follow-up automation • Social media management and engagement • CRM troubleshooting and optimization • AI automation and business workflow systems • Virtual assistant and administrative support Helped businesses improve response time, automate repetitive tasks, increase lead conversion, and streamline operations through strategic CRM and automation systems. Used tools including GoHighLevel, RingCentral, Zapier, Mailgun, Twilio, Calendly, Meta Business Suite, Canva, Google Workspace, and automation platforms. Skills GoHighLevel, RingCentral, CRM Automation, Workflow Automation, Sales Funnel, Lead Generation, Social Media Management, Email Marketing, SMS Marketing, Zapier, Funnel Building, Virtual Assistant Industry Digital Marketing Skills and Expertise CRM Management, Marketing Automation, Funnel Design, Customer Communication, Appointment Scheduling, Pipeline Management, Automation Setup, Social Media Marketing

Marketing Automation & GoHighLevel Virtual Assistant

PRIMEDIA Network • Full-time

Mar 2022 - Apr 2024 • 2 yrs 1 mo

Worked as a Marketing Automation Specialist and Virtual Assistant providing GoHighLevel CRM management, RingCentral integration, and social media support services for entrepreneurs, agencies, coaches, and small businesses. Handled daily CRM operations, workflow automation, customer communication systems, and social media management to help businesses improve productivity and client engagement. Core responsibilities included: • GoHighLevel CRM setup and account management • Workflow automation and trigger campaigns • RingCentral phone system integration • Lead capture and pipeline management • Email and SMS automation campaigns • Appointment scheduling and calendar setup • Sales funnel and landing page support • Customer onboarding automation • Social media scheduling and engagement • Administrative and virtual assistant support • Customer follow-up and retention systems • CRM troubleshooting and optimization • Data entry and business process automation Worked closely with clients to automate repetitive tasks, improve communication workflows, and optimize customer relationship management systems using GoHighLevel and RingCentral tools. Experienced in using GoHighLevel, RingCentral, Zapier, Twilio, Calendly, Meta Business Suite, Canva, Google Workspace, and digital marketing tools to support business growth and operational efficiency. Skills GoHighLevel, RingCentral, Marketing Automation, Workflow Automation, CRM Management, Social Media Management, Virtual Assistant, Lead Generation, Funnel Building, Email Marketing Industry Business Consulting & Digital Marketing Skills and Expertise CRM Optimization, Sales Pipeline Management, Automation Systems, Customer Support, Appointment Setting, Funnel Creation, Business Automation, Social Media Marketing