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English
$
USD
I will map and improve your business process and workflows
Executive Leader: Enterprise Risk Expert and AI Automation Developer
20+ years of senior leadership at Wells Fargo and GE Capital spanning risk governance, finance services, Program/PMO management, and business transformation. I have governed ~1,200 active risk models...
About this Gig
Are manual steps and unclear handoffs slowing your business down?
I'm a transformation and operations leader with 20+ years in banking and financial services, with a track record of cutting manual work 40 to 50 percent at enterprise scale. I map how your process actually runs, find the waste, and design a cleaner future state you can put into
action.
What you can get:
- Current-state process map of how the work runs today
- Future-state design with the bottlenecks and rework removed
- A process improvement plan with quick wins and KPIs (Lean Six Sigma)
- Recommendations on where automation and digital tools can remove manual work
- Standard operating procedures (SOPs) your team can follow
- An operating-model or change-management plan for larger shifts
Why me:
- 20+ years redesigning operations at SIFI scale
- Lean Six Sigma, operating-model design, change management
- Plain-English, executive-ready deliverables
I deliver editable process maps and documents (draw.io, Word, Excel, Markdown) that you can run and update yourself.
Tell me the process you want to fix and your goal, and I'll recommend the right package.
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FAQ
What do you need to map my process?
A walkthrough of the current steps (a call, document, or recording), who does what, and where it hurts most.
Which tools do you deliver in?
Editable diagrams and documents (draw.io, Word, Excel, Markdown), delivered as PNG/PDF plus an editable source you fully own.
Is this Lean Six Sigma?
Yes. I apply Lean and Six Sigma methods (waste analysis, value-stream thinking) without the jargon overhead.
How large a process can you handle?
From a single workflow to an operating-model redesign across multiple teams. Tell me the scope and I'll size it.
Do you implement the changes or build the automation?
I deliver the design, plan, SOPs, and change plan, and I flag where automation would help. For hands-on build or implementation, ask me about a custom engagement.
How is confidentiality handled?
Happy to work under your NDA. Share only what's needed, and everything stays confidential.
