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scholar_bridge

Marisa

@scholar_bridge

Academic Writing and Editing Specialist

United Kingdom
English, Portuguese, Spanish
About me
I provide professional writing, editing and document support through ScholarBridge. My services include academic proofreading and editing, research and referencing support, reports and presentations, CVs and cover letters, and personal statements. I focus on clear communication, accuracy, professional presentation and reliable turnaround.... Read more

Skills

s
scholar_bridge
Marisa
Offline • 

See my services

Resume Writing
I will create a professional ats friendly CV and cover letter
Proofreading
I will professionally proofread and edit your document

Portfolio

Work experience

Blume

Customer Service & Case Management Specialist

Blume • Full-time

Feb 2025 - May 20261 yr 3 mos

Managed customer enquiries and legal compensation cases from start to finish. Gathered and verified information, maintained accurate customer records, investigated cases and communicated outcomes clearly and professionally. Worked independently while managing multiple cases and ensuring compliance with data protection requirements and company procedures.

British_Airways

Customer Service Advisor

British Airways • Full-time

May 2023 - Aug 20241 yr 3 mos

Managed customer enquiries relating to flight changes, cancellations and travel disruptions. Interpreted information accurately, resolved customer issues and provided clear solutions while maintaining detailed records and following company procedures.