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English
$
USD
I will develop IT procedures and runbooks for your operations team
Senior Microsoft 365 Consultant, SharePoint and Automation
I’m a senior Microsoft 365 consultant with experience in enterprise administration, SharePoint planning, and collaboration solutions. My consulting work includes discovery, portal modernization planni...
About this Gig
Develop clear technical instructions that support consistent operations and a practical handover. I bring an enterprise administration and Microsoft 365 consulting perspective to documenting how work is performed, what to verify, and when to escalate.
Using your supplied material, I will structure each document around purpose, prerequisites, numbered steps, expected results, and escalation or recovery guidance where supported. Missing operational details are identified for your technical reviewer.
Choose one procedure, three related guides, or a runbook set. All packages include editable Word documents, PDF copies, and one revision round. I can use your template or a consistent standard layout.
Please message me before ordering with the topics, audience, and available source material. Your technical owner validates the instructions in the intended environment before operational use. Live discovery and execution require separate scope.
Language:
English
Delivery style preference
Please inform the freelancer of any preferences or concerns regarding the use of AI tools in the completion and/or delivery of your order.
FAQ
What is included in the Basic package?
One procedure up to 1000 words, using up to 8 pages of supplied source; one Word file and PDF copy.
What is included in the Standard package?
Up to 3 related procedures and 2500 words total, using up to 20 pages of supplied source; consistent formatting and a shared list of clarification questions.
What is included in the Premium package?
Up to 5 related procedures and 4500 words total, using up to 35 pages of supplied source; contents page, common prerequisites, and one simple workflow diagram.
Can you work from rough notes?
Yes. Supply the process outline and available instructions. Missing operational details will become questions for your technical reviewer.
Do you test each procedure?
Live execution is outside this writing service. Your technical owner validates the procedures in the intended environment.
Can you use our template?
Yes. Include an editable template and any required terminology or style instructions.
What counts as a revision?
One consolidated round of changes within the original scope. A new site, data source, workflow, or procedure is additional scope. Corrections needed to meet the agreed deliverables remain part of completing the order.
How do you use AI?
I may use AI tools to assist with research, drafting, or coding, with human review of the deliverables. Tell me before ordering if your policies restrict AI use; we will agree a suitable workflow. Confidential material is used with AI tools only with your authorization.
