I will be your shopify customer support agent for live chat
Shopify Customer Support VA for Live Chat and Email Support
About this Gig
I will be your Shopify Chat & Email Support Agent (No Calls)
For 3 days, 4h/day, I will handle:
Live Chat - pre-sale questions, help customers buy
Email Support - order tracking, refunds, returns
Fast replies within 5 mins during shift
Friendly, professional tone to save sales
WHAT I NEED:
1. Store link
2. Chat tool (Tidio/Gorgias/Zendesk/Gmail)
3. Your return policy & FAQs
I am a student VA, reliable and fast. Message me your timezone before ordering!
Note: Chat & Email ONLY - No phone support.
Social media platform:
Telegram
•
Other
Service type:
Non-technical support
Language:
English
Timezone:
24/7
Support software:
Freshdesk
•
Zendesk
•
Intercom
Knowledge base software:
Freshdesk
•
Zoho
•
Other
FAQ
What are your working hours?
I work 6pm - 11pm WAT daily (That's 1pm - 6pm EST / 12pm - 5pm CST for US stores, and 7pm - 12am CEST for EU stores)

