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sebastiancamrod

Jared R

@sebastiancamrod

IT Support Lead

Mexico
English
About me
I am a professional with experience in IT support, equipment maintenance, staff management, and operational consulting. I am certified in Google IT Support with knowledge of Python programming applied to technical troubleshooting and basic automation. I have experience in corporate and freelance environments, providing user-focused technical support with efficiency, organization, and strong customer service.... Read more

Skills

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sebastiancamrod
Jared R
Offline • 
Average response time: 1 hour

See my services

Technical Support
I will troubleshoot and fix windows PC problems remotely
From$15 / projectMore details

Portfolio

Work experience

JR_Sombreros Corporate Office

IT LEAD

JR Sombreros Corporate Office • Full-time

Feb 2025 - Present • 1 yr 8 mos

- Preventive and corrective technical support for desktops, laptops, and printers. - Hardware and software troubleshooting and diagnostics. - Network, CCTV, and server installation and configuration. - Remote and on-site user support. - Client-facing support and incident follow-up. - Management of national and international development teams.

IT LEAD

JASSO COMPANY • Freelance

Jun 2020 - Jan 2026 • 5 yrs 7 mos

- Preventive and corrective technical support for desktops, laptops, and printers. - Hardware and software troubleshooting and diagnostics. - Network, CCTV, and server installation and configuration. - Remote and on-site user support. - Client-facing support and incident follow-up. - Management of national and international development teams.