I will be bilingual virtual assistant for email and customer support
Bilingual Virtual Assistant and English Spanish Translator
Level 2
Has met high performance criteria and has a proven track record for meeting client expectations.
About this Gig
Need a reliable bilingual Virtual Assistant to help you stay organized, reply faster and keep your business running smoothly?
I can support you with English and Spanish tasks such as:
- Email management and customer replies
- Follow-ups with clients, suppliers or leads
- Basic ecommerce support and order updates
- Data entry, spreadsheets and admin organization
- Calendar support, research and simple reports
- Social media scheduling with content provided by you
I am a Level 2 Fiverr seller with 2+ years of experience, strong communication, attention to detail and a fast response time. My goal is to make your daily workload lighter while keeping your communication clear, professional and organized.
My packages are based on hours of VA support, not unlimited availability. For ongoing, weekly, monthly or hourly support, please message me first so I can create a custom offer based on your workload, tools, tasks and required availability.
Send me a message and lets discuss how I can help your business.
Purpose:
Business
Clients I’ve worked with
Docfinderkorea
Translated and created Spanish subtitles for multiple English videos from the client’s YouTube channel. This was an ongoing project delivered in batches of around 10 videos per order, helping adapt medical tourism content for a Spanish-speaking audience.
Mar 2023-Apr 2024
FAQ
What is included in each package?
Each package includes a specific number of hours of bilingual VA support. I can help with emails, customer service, follow-ups, ecommerce tasks, data entry, admin organization, research and basic scheduling within the purchased time.
Are your packages based on hours or unlimited tasks?
My packages are based on hours of work, not unlimited availability. This keeps the service clear and fair for both sides. If you need ongoing or daily support, please message me first for a custom offer.
Can you work in both English and Spanish?
Yes. I can help with tasks in English, Spanish, or both. This is especially useful for businesses that communicate with international clients, Spanish-speaking customers, suppliers or bilingual teams.
Can you manage customer emails or reply to clients directly?
Yes, I can help draft or send replies based on your instructions, templates, tone of voice and internal guidelines. For direct inbox access, we can discuss the safest workflow before starting.
Can you help with ecommerce stores?
Yes. I can assist with basic ecommerce support such as order updates, customer messages, product information updates, supplier follow-ups and admin tasks. Please contact me first if your store requires platform access.
Do you offer weekly or monthly VA support?
Yes. For recurring support, please message me before ordering. I can create a custom offer based on your workload, required hours, tools, tasks and expected availability.
What tools or platforms can you work with?
I can work with common tools such as Gmail, Outlook, Google Workspace, Google Sheets, Excel, Canva, Trello, Notion and ecommerce platforms when clear instructions are provided.
What do you need from me to get started?
I need clear instructions, task priorities, relevant files or links, preferred tone of communication, access details if required, and any templates or examples you want me to follow.
Can I hire you on an hourly basis?
Yes. For flexible or ongoing projects, I can send a custom hourly offer through Fiverr with an agreed weekly hour limit. Please message me first so we can define your tasks, workload, tools and expected availability.

