
Lalatiana H.R.J
I will translate English, French and Malagasy documents accurately

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Portfolio
Work experience
Import / Export Coordinator
Ocean Group • Full-time
Jan 2009 - Nov 2021 • 12 yrs 10 mos
Managed import and export operations, including shipment coordination, shipping documents, commercial invoices, packing lists, bills of lading, and customs-related documentation. Coordinated with suppliers, clients, shipping companies, freight forwarders, and other partners to ensure smooth and timely shipments. Followed container arrivals, handled administrative tasks, and maintained accurate records. Developed strong expertise in logistics coordination, international trade, documentation, communication, and customer service.
Front Office Manager
Hotel Plein Ciel Djibouti • Full-time
Nov 2000 - Dec 2007 • 7 yrs 1 mo
Managed the daily front office and reception operations of the hotel, ensuring a professional and welcoming experience for guests. Supervised reception activities, handled reservations, check-ins and check-outs, guest requests, inquiries and complaints. Coordinated with different hotel departments to ensure smooth daily operations and high customer satisfaction. Assisted guests with information and special requests while maintaining excellent communication and professional service. Developed strong skills in team coordination, customer service, organization, problem-solving and administrative tasks.