Arman Hussan

IT Officer

Prangon Group • Full-time

Jan 2023 - Present • 3 yrs 4 mos

1. Network Administration Managing LAN/WAN infrastructure Configuring routers, switches, firewalls Ensuring network security and uptime 2. System Administration Managing Windows/Linux servers Virtualization (VMware, Hyper-V) Backup and disaster recovery 3. IT Support / Help Desk Troubleshooting hardware/software issues Supporting end-users Asset management 4. Cybersecurity Implementing and monitoring security policies Antivirus, firewalls, intrusion detection Security awareness training 5. Database Management SQL Server, Oracle, MySQL management Data backup, recovery, and optimization 6. Software & Application Support Managing enterprise software (ERP, CRM) Supporting in-house or third-party applications 7. IT Governance / Compliance IT policies and procedures Audit compliance (ISO, GDPR, etc.) 8. Cloud Technologies Managing AWS, Azure, or Google Cloud services Cloud migration and integration

Web Developer

Crystal International • Full-time

Dec 2019 - Oct 2022 • 2 yrs 10 mos

Job Responsibilities: Developed and maintained responsive websites and web applications for clients across multiple industries. Built user-friendly interfaces using modern web technologies such as HTML, CSS, JavaScript, and PHP. Collaborated with designers and project managers to deliver high-quality digital solutions that met business requirements. Optimized websites for performance, speed, and SEO to improve user experience and search engine rankings. Integrated third-party APIs, payment gateways, and database systems to enhance website functionality. Performed regular debugging, testing, and maintenance to ensure stable and secure web platforms. Managed hosting environments, domain configurations, and website deployments. Key Achievements: Successfully developed and delivered 30+ professional websites for corporate and small business clients. Improved website loading speed by up to 40% through code optimization and performance enhancements. Implemented responsive design standards that increased mobile user engagement significantly. Reduced website downtime by introducing better monitoring and maintenance practices. Built custom solutions that helped clients automate workflows and improve their online presence. Earned strong client satisfaction through reliable support and timely project delivery.