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I will fix salesforce marketing cloud sfmc journey automation and data issues
Sergio Morales
About this gig
Hello there!
Are your SFMC journeys not firing, contacts failing to enter Journey Builder, Data Extensions returning the wrong audience, or automated emails not sending correctly?
I will troubleshoot and fix your Salesforce Marketing Cloud SFMC setup, including Journey Builder, Automation Studio, Data Extensions, email automation, audience segmentation, triggered emails, and customer journey issues.
I focus on identifying what is breaking your automation instead of rebuilding everything unnecessarily.
WHAT I WILL FIX
- SFMC Journey Builder issues
- Data Extension problems
- Automation Studio errors
- Email automation failures
- Audience segmentation
- Triggered email issues
- SQL segmentation problems
- Salesforce CRM integration
- AMPscript troubleshooting
- Email deliverability setup
WHY CHOOSE ME
- Clear communication
- Fast delivery
- Client satisfaction
Message me with your SFMC issue and I will help diagnose and fix the journey, automation or data problem.
Get to know Sergio Morales
Sergio Morales
Salesforce Marketing Cloud Automation Specialist
- FromSpain
- Member sinceSep 2026
- Avg. response time1 hour
Languages
Spanish, German, Italian, English, French
Hello and welcome! I specialize in Salesforce Marketing Cloud solutions, with a focus on Journey Builder, email automation, and data extensions. I help set up customer journeys, automated email workflows, data extensions, segmentation, and campaign processes tailored to your marketing goals. I also troubleshoot broken journeys, automation issues, and data extension problems to keep your SFMC setup organized and reliable. My focus is on clean configuration, smooth automation, and effective customer communication. Let’s get started!
FAQ
Can you fix an SFMC Journey Builder journey that is not working?
Yes. I can review the entry source, Data Extension, filters, activities, decision splits, timing and journey configuration to identify why contacts are not progressing correctly
Can you fix Data Extension problems?
Yes. I can troubleshoot Data Extension structure, SubscriberKey configuration, field mapping, relationships, imports and journey-entry data
Can you troubleshoot Automation Studio?
Yes. I can review SQL Query Activities, imports, file transfers, email sends, schedules and automation workflow dependencies. Salesforce specifically supports these types of tasks through Automation Studio
Can you fix SQL segmentation?
Yes. I can review SQL used to segment subscriber data, populate Data Extensions and prepare audiences for campaigns or journeys
Can you troubleshoot triggered emails?
Yes. I can diagnose issues involving journey triggers, entry events, subscriber data and automated email sends
Can you work with AMPscript?
Yes. I can troubleshoot AMPscript personalization and dynamic email-content issues depending on the complexity of the implementation
Can you integrate Salesforce CRM with Marketing Cloud?
Yes. I can review Salesforce CRM integration / Marketing Cloud Connect workflows and troubleshoot relevant syncing, journey and data issues
