
Swapnil B
Linux, Windows, Hosting, VPS, Cloud System Engineer
Skills

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Work experience
Senior Linux Administrator
ReadyDedis • Full-time
Dec 2025 - Present • 10 mos
Aws (EC2), Hypervisor,(KVM, Proxmox), Production incident root cause analysis (Linux/windows), Lift-and-shift server migrations (Linux/windows/AWS/GCP) Incremental rsync-based transfers (Linux/windows/AWS/GCP) Reverse proxy configurations VPS networking and firewall troubleshooting Virtualization networking (XCP-ng, pfSense), VPN, Grafana, Prometheus Security hardening and malware mitigation cPanel / WHM and Plesk environments
L2 Technical Support Specialist
HOSTER • Full-time
Mar 2020 - Nov 2025 • 5 yrs 8 mos
As a senior member of the support team, I managed VPS provisioning, upgrades, and scaling using virtualization platforms, ensuring stable performance for customer environments. I also migrated VPS containers and dedicated servers from CentOS to CloudLinux with minimal downtime. Shift Management, People Management. Acted as a cross-team/department point of contact, providing advanced technical support and mentorship. Ensured availability and reliability of customer systems, adhering to SLA requirements. Involved in emergency mitigation, escalation handling, and process improvement, ensuring optimal infrastructure performance.
Senior System Administrator
SARPS Technologies • Full-time
May 2019 - Mar 2020 • 10 mos
Shift Supervisor. Managing a team of 3-4 tech agents. Managing and monitoring servers. L3 Escalations, Server Administration., Handling Complex issue.