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Shagun Samant
@shagunsamant
AI Specialist Engineer 2
India
English
About me
I am a Support Engineer at Amazon with extensive experience in debugging, CI/CD deployment, and pipeline automation. I hold a Bachelor of Technology in Computer Science and have a proven track record in root cause analysis and troubleshooting within AWS environments. I am committed to applying new technologies to contribute to impactful projects.
Skills
Shagun Samant
Offline •
Average response time: 1 hour
See my services
Resume Writing
I will write rewrite and optimize your ats friendly resume
Data Formatting
I will convert PDF to excel and data formatting
Portfolio
Work experience
Amazon
Full-time • 3 yrs 8 mos
Support Engineer 2
Oct 2025 - May 2026 • 7 mos
Currently serving as a Support Engineer 2 at Amazon. Responsible for high-level technical support, system maintenance, and ensuring operational excellence within the Greater Delhi Area team.
Software Support Engineer 1
Aug 2022 - Sep 2025 • 3 yrs 1 mo
Focused on development, root cause analysis, and pipeline automation. Managed CI/CD deployment, debugging, configuration changes, and testing while utilizing AWS cloud services.
Assistant System Engineer
Tata Consultancy Services • Full-time
Jan 2021 - Aug 2022 • 1 yr 7 mos
Served as an Assistant System Engineer in New Delhi. Contributed to technical projects and system maintenance within the organization's engineering department.
