Shahneel

Rollout Expert

JazzWorld • Full-time

Jan 2022 - May 2025 • 3 yrs 4 mos

▪ Recognized and elevated within a 2-year period due to exceptional performance. ▪ Demonstrated expertise in optimizing processes, implementing efficiency measures and cost-saving initiatives that resulted in a notable decrease of 15% in annual energy billing expenses of 10,500 network sites, resulting in a saving of almost than PKR 3 billion in 2024. ▪ Successfully led the new rollout of telecom sites in the North region, deploying approximately 1500 sites in 2023 and 2024 combined ▪ Successfully digitalized departmental information by creating Power BI dashboards that provide real-time updates, improving data accessibility, decision-making, and operational efficiency ▪ Arranged the deployment of FTTS across seven major cities in Pakistan, enabling robust and high-speed connectivity for telecom sites.

Manager (Fiber Operations)

PTCL • Full-time

Sep 2018 - Dec 2021 • 3 yrs 3 mos

▪ Promoted within 3 years for superior performance. ▪ Managed and supervised OFC operations of 7 Fiber Maintenance Centers across the region, resulting in efficient and effective delivery of services. ▪ Ensured and maintained MTTR of below 4 hours of Optical Fiber Cable related faults, resulting in improved customer satisfaction and reduced downtime. ▪ Successfully implemented preventive maintenance programs, resulting in increased equipment reliability and network performance. ▪ Ensured resilience and timely rehabilitation of Optical Fiber Cables in the region, resulting in increased network availability and improved service delivery. ▪ Maintained 99.9% network availability through Optical Fiber Network, resulting in improved customer satisfaction and increased revenue.