I will be your reliable email and live chat customer support agent
About this Gig
Need someone dependable to handle your customers? I've spent 5+ years in customer support including almost 5 years supervising a call center for a UK healthcare company so I know how to keep customers happy and calm, even when they're frustrated.
I will manage your email and live chat support, answer questions, resolve complaints politely, process simple requests, and keep your response times fast. Clear, professional English. Organized, on time, every time.
What you get: friendly and professional replies, fast turnaround, accurate handling of your tickets/messages, and a daily summary if you need one. Let's give your customers the support they deserve. Message me before ordering so I can match a package to your needs!
Service type:
Non-technical support
Language:
Bengali
•
English
Timezone:
24/7
Support software:
Zendesk
•
Liveagent
•
Intercom
FAQ
Which platforms can you work on?
Email, live chat (Zendesk, Intercom, Tawk.to, Gmail, etc.). Tell me yours.
Do you speak English well?
Yes, I supported a UK company for almost 5 years.
Can you work in my time zone?
Yes, my hours are flexible. Let me know your hours.
