I will create knowledge base and faqs

S
S
Shahry
4.9
4.9

About this gig

Are you looking for a comprehensive product knowledge base and FAQs to enhance your customer support? I will create a clear, customized, organized, and user-friendly knowledge base tailored to your product, including detailed FAQs and how-to articles with screenshots and videos if required. Everything will be SEO optimized for better visibility and accessibility.


What You'll Get:

  • Comprehensive Knowledge Base
  • Engaging FAQs
  • How-To Instructions with screenshots and videos
  • SEO Optimization
  • Customize Design (UI/UX)
  • Setup everything on any tool of your choice (Better docs, Echo Knowledge base, Intercom, Zendesk, Wordpress etc)


I won't write a lengthy description, my work speaks for itself. Check out my customer reviews to see the quality and effectiveness of my work.


I'm also available for a free consultation call, where you can discuss your requirements with me, and I will share a plan on how we can set up the Knowledge Base to create value for your end users. Choose my service to empower your customers and streamline your support process.

Respect third-party rights

Please be aware that it is against Fiverr's policies for sellers to include themes, templates, or any other elements that infringe third-party rights or applicable laws in the delivered work. Read more about in our Guide to Responsible Digital Creation.

Get to know Shahry

Shahry

Knowledge Base Curator, Customer Support, Web Designer, SEO Expert

4.9(20)
  • FromPakistan
  • Member sinceDec 2020
  • Avg. response time1 hour
  • Last delivery4 months
  • Languages

    English, German, French, Spanish
I'm a multifaceted professional with expertise as a Knowledge Base Curator, Customer Support Specialist, Web Designer, and SEO Expert. With years of experience in these fields, I am dedicated to helping businesses and individuals enhance their online presence and improve their customer experience.

Other Website Development Services I Offer

Reviews

18 reviews for this Gig
4.9

(16)
(2)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.9
  • Quality of delivery
    4.9
  • Value of delivery
    4.9
Sort By
Most relevant
  • H

    hisidron

    US

    United States

    5

    Fantastic experience with an amazing developer. Shahry developed a very impressive KB for our website. Great communication, professional, very thorough and detailed work. Super highly recommended!

    $200-$400

    Price

    3 weeks

    Duration

    Helpful?
    Yes
    No
  • E
    image-docs

    edwardugwu

    GB

    United Kingdom

    5

    Shahry created an exceptional knowledge base and process documentation with impressive attention to detail and professionalism. Her proactive communication and deep understanding made collaborating seamless. Working with Shahry was a top-notch experience—HIGHLY RECOMMEND! 👍

    $400-$600

    Price

    2 months

    Duration

    Helpful?
    Yes
    No
  • I

    ianjohnstone308

    US

    United States

    4

    Overall I am happy with the work from Shahry, His commitment to the role should be commended. Despite a few delays, the task was done to a high level, and Shahry had no issues with dealing making final tweaks. Will work with again

    $400-$600

    Price

    4 weeks

    Duration

    Helpful?
    Yes
    No
  • O

    ophirshayvisitt

    IL

    Israel

    5

    Shahry was an absolute pleasure to work with. Their professionalism and attention to details exceeded my expectations, and they were incredibly responsive and cooperative throughout the process. Great to work with, I didn't have to guide them to do a great job—truly impressive! 🙌

    $1,000-$1,500

    Price

    3 weeks

    Duration

    Helpful?
    Yes
    No
  • M

    makumba88

    CA

    Canada

    5

    This has been a few month long project which involved the creation from scratch of our entire Knowledge base, with documentation, FAQ, forums, SEO optimization, and everything else that goes with it. Lots of details in a project like this. Shaharyar went above and beyond at each of the 6 milestones that...

    $2,000-$3,000

    Price

    2 months

    Duration

    Helpful?
    Yes
    No
Reviews

18 reviews for this Gig
4.9

(16)
(2)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    4.9
  • Quality of delivery
    4.9
  • Value of delivery
    4.9
Sort By
Most relevant
  • H

    hisidron

    US

    United States

    5

    Fantastic experience with an amazing developer. Shahry developed a very impressive KB for our website. Great communication, professional, very thorough and detailed work. Super highly recommended!

    $200-$400

    Price

    3 weeks

    Duration

    Helpful?
    Yes
    No
  • E
    image-docs

    edwardugwu

    GB

    United Kingdom

    5

    Shahry created an exceptional knowledge base and process documentation with impressive attention to detail and professionalism. Her proactive communication and deep understanding made collaborating seamless. Working with Shahry was a top-notch experience—HIGHLY RECOMMEND! 👍

    $400-$600

    Price

    2 months

    Duration

    Helpful?
    Yes
    No
  • I

    ianjohnstone308

    US

    United States

    4

    Overall I am happy with the work from Shahry, His commitment to the role should be commended. Despite a few delays, the task was done to a high level, and Shahry had no issues with dealing making final tweaks. Will work with again

    $400-$600

    Price

    4 weeks

    Duration

    Helpful?
    Yes
    No
  • O

    ophirshayvisitt

    IL

    Israel

    5

    Shahry was an absolute pleasure to work with. Their professionalism and attention to details exceeded my expectations, and they were incredibly responsive and cooperative throughout the process. Great to work with, I didn't have to guide them to do a great job—truly impressive! 🙌

    $1,000-$1,500

    Price

    3 weeks

    Duration

    Helpful?
    Yes
    No
  • M

    makumba88

    CA

    Canada

    5

    This has been a few month long project which involved the creation from scratch of our entire Knowledge base, with documentation, FAQ, forums, SEO optimization, and everything else that goes with it. Lots of details in a project like this. Shaharyar went above and beyond at each of the 6 milestones that...

    $2,000-$3,000

    Price

    2 months

    Duration

    Helpful?
    Yes
    No