Syed

Founder & CEO

trilops • Freelance

Jun 2023 - Present • 3 yrs 2 mos

Founded Trilops in 2023 and built it into a nine-engineer healthcare software firm. I scope and architect every project personally — clients work with me directly, not an account manager. We've shipped 15+ platforms end to end: EMR/EHR systems, telehealth, patient portals, billing, home health and hospice, and clinical AI. Our software has processed $40M+, holds 99.9% uptime, and runs 16+ AI agents in production. Clients include 1stRx, ClaimCare, MedSynergy RX, WealMD and BridgeTrax.

Technical Team Lead

HealthForceHUB • Full-time

Dec 2015 - May 2025 • 9 yrs 5 mos

Led design and development of 9+ SaaS healthcare platforms serving US-based providers, ensuring high availability and scalability across all products • Primary backend engineer (.NET Core, C#) across all major products; contributed Angular frontend development to meet delivery requirements • Managed cross-functional engineering teams - task assignment, code quality enforcement, sprint delivery, and technical blocker resolution • Served as technical lead on customer and vendor calls - diagnosed production issues live, proposed workflow improvements, and maintained client satisfaction • Collaborated with business stakeholders on pricing strategy and customer tier design, contributing to SaaS ARR growth to $160K+ without significant customer churn