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Mufeed Shahzee
@shahzee_tech
System Administrator IT Support Specialist Microsoft 365 Outlook Windows Trouble
India
English
About me
System Administrator with experience since 2017 and over 10 years in IT Support, Service Desk, and Application Support. Skilled in Microsoft 365, Outlook troubleshooting, Windows systems, remote support, and user account management. I handle system errors, slow performance, software installation, email issues, and network troubleshooting. I use tools like LMI, Teams, AnyDesk and TeamViewer for fast resolution. Focused on delivering quick, reliable solutions with clear communication. Available for one-time tasks and ongoing IT support.
Skills
Mufeed Shahzee
Offline •
Average response time: 1 hour
See my services
Technical Support
I will provide IT support for windows teams outlook o365 and instl
Portfolio
Work experience
System Administrator
Self Employed • Freelance
May 1995 - Present • 31 yrs 2 mos
System Administrator | 2017 – Present I am a dedicated System Administrator with over 10 years of experience in IT Support, Service Desk, and Application Support. Since 2017, I have been responsible for managing and maintaining Windows-based environments, ensuring smooth day-to-day IT operations for users and businesses. I have extensive hands-on experience with Microsoft 365 administration, Outlook troubleshooting, user account management, software installation, and system configuration. I regularly diagnose and resolve issues related to system performance, login errors, application failures, email problems, and network connectivity. My role involves ensuring systems run efficiently, securely, and without downtime. I provide remote and on-site technical support using tools such as AnyDesk and TeamViewer, delivering fast and effective solutions. I also handle device setup, printer configuration, data management, and basic network troubleshooting. My approach focuses on quick issue resolution, clear communication, and providing reliable support to end users. I have worked closely with teams and individuals, ensuring timely resolution of tickets and maintaining high service standards. I am experienced in prioritising tasks based on urgency and business impact. Achievements: • Improved system performance by troubleshooting and resolving recurring issues efficiently • Reduced downtime through quick response and proactive support • Consistently delivered reliable IT support with high user satisfaction • Successfully handled multiple support requests while maintaining quality and speed I am committed to delivering professional, efficient, and client-focused IT support services.
