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Shaista Jilani
@shaistajilani
Operations, Program Manager, NGO Program Management, KPI Dashboard Expert
Pakistan
Urdu, English
About me
Hi, I'm Shaista - Certified Operations & Program Manager
I help NGOs manage programs, budgets, and donor reports that win funding.
What I do:
✓ Program Mgmt: Budget, Timeline, Gantt, Asana/Trello
✓ KPI Dashboards: Power BI, Tableau, Excel for donors
✓ MEAL: KoboToolbox, Beneficiary tracking, Impact reports
✓ Operations: Process improvement, UN/NGO compliance
Why me:
- 5+ years, 10+ NGO clients
- Managed 6900+ beneficiaries & $120K budgets
- RBM Certified, 30+ UNICEF trainings
Message me before ordering!
Skills
Shaista Jilani
Offline •
See my services
Project Management
I will be your project manager for asana, trello and gantt charts
BI Analytics
I will create power bi, tableau, excel dashboards with KPI reports
Portfolio
Work experience
Online Volunteer - Digital Awareness Campaign
UNICEF • Part-time
Jul 2026 - Present • 1 mo
Selected to support UNICEF Malawi Global Digital Awareness Campaign for FLEX 2026. Disseminated campaign materials across social media to raise awareness for SDG 4: Quality Education. Followed UN/UNICEF communication guidelines and digital advocacy protocols. Duration: 3 weeks | Remote | 6-10 hours per week
Operations & Program Manager | Data Analyst
Freelancing Career • Freelance
Dec 2020 - Present • 5 yrs 8 mos
Managed operations, data, and reporting for 10+ NGO and EdTech clients remotely. Built Excel dashboards and automated donor reports tracking 6,910+ beneficiaries, reducing reporting time by 50%. Led project timelines, budgets, and risk logs using Asana, Trello, and Gantt Charts. Created KPI dashboards in Power BI, Tableau, and Looker Studio for stakeholders. Ensured compliance with UN/NGO standards: RBM, MEAL. Completed 30+ UN/UNICEF trainings. Tools: Excel, Power BI, Tableau, SQL, Asana, KoboToolbox, ChatGPT
