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$
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I will be your polish virtual assistant for ecommerce
About this Gig
Looking for an experienced professional to handle your Polish customers and e-commerce operations during evenings and weekends? You are in the right place!
I have 4+ years of experience in Customer Support and E-commerce. I can seamlessly manage your customer communication via live chat and email.
What I can help you with:
Text-based Support: Professional communication via chat and email. Experienced in handling demanding customers.
Internal Coordination: Active communication with logistics and purchasing departments for delivery updates.
E-commerce platforms: BaseLinker, WooCommerce, Magento, Allegro, Rainforest, PeopleSoft.
Logistics: InPost and DHL panels (generating labels, managing returns).
Business Support: Excel, basic financial verification (Symfonia, D&B, Coface) and basic Photoshop.
Language: Polish (Native), English (Intermediate - ideal for team communication).
Availability: CET evenings and weekends.
Please contact me before placing an order to discuss your project requirements!
Social media platform:
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TikTok
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YouTube
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Other
Service type:
Non-technical support
Language:
English
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Polish
Timezone:
24/7
Support software:
Freshdesk
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Zendesk
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Other
My Portfolio
FAQ
What hours are you available?
I am available during Central European Time (CET) evenings (from 5:00 PM onwards) and all day on weekends (Saturday and Sunday).
Do you have experience with specific e-commerce tools?
Yes, I have hands-on experience with BaseLinker, WooCommerce, Magento, Allegro, Rainforest, and PeopleSoft
Can you communicate with my internal team in English?
• Yes, my English is at an intermediate level, which is perfect for internal chat/email communication with your team, while I handle your Polish customers natively.
