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shaniza_hayyat

Shaniza A

@shaniza_hayyat

Compliance Billing Manager

Pakistan
English, Urdu
About me
I am an experienced Customer Operations and Billing Manager with over 6 years of experience in telecom, tech, and hospitality. I specialize in leading teams, managing complex billing cycles, and ensuring compliance with financial processes. I have a proven track record in dispute resolution and support for platforms like Zoho, Stripe, and Airbnb.... Read more

Skills

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shaniza_hayyat
Shaniza A
Offline • 

See my services

Customer Support
I will manage rental listings, and customer support
From$150 / projectMore details

Portfolio

Work experience

Freelance

Freelance Property Manager

Freelance • Freelance

Jan 2018 - Dec 2019 • 1 yr 11 mos

Handled guest communication, booking management, and listing optimization for properties in USA, UK, and Mexico. Ensured platform compliance, pricing accuracy, and calendar management across platforms like Airbnb and Booking.com. Resolved customer concerns to maintain 5-star ratings and managed cleaning schedules to ensure operational efficiency.