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sharada_gopi

Sharada Gopi

@sharada_gopi

QA Manager

India
English
About me
I am a QA Manager with extensive experience at ConAm Technologies and Indxx Capital, specializing in product management and quality assurance. I achieved a 50% reduction in defects through effective test planning and team leadership. I have expertise in Salesforce and Selenium, with a strong focus on Agile methodologies and continuous improvement. New to Fiverr, but backed by 15+ years of QA experience. I'm committed to delivering exceptional quality and building my reputation through client satisfaction, positive reviews, and long-term relationships.... Read more

Skills

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sharada_gopi
Sharada Gopi
Offline • 

See my services

Software Testing
I will own the quality of your software application
From$50 / projectMore details

Portfolio

Work experience

Salesforce

Sr. QA Manager & Product Contractor

Salesforce • Full-time

Jan 2023 - Dec 2023 • 11 mos

Led QA and product management for a Salesforce-based Real Estate SaaS platform. Managed 4+ concurrent projects across the full delivery lifecycle. • Reduced production defects by 50–60% by establishing QA policies, standardising defect triage, and introducing structured test planning across all projects. • Built end-to-end Selenium/Java/TestNG automation suite (Page Object Model) for the American Student Assistance project, cutting regression cycle time by ~40%. • Owned Salesforce Sales Cloud QA across lead creation, conversion, pipeline tracking, and deal closure for 3 clients: TAG Industrial Group, Knipp Group, and ASA. • Tested Service Cloud case management workflows; validated 15+ custom Salesforce objects, page layouts, validation rules, and process automations. • Managed end-to-end launch of Property Dealer product on Salesforce Sales Cloud, including Google Maps API integration; co-authored user stories and acceptance criteria. • Delivered zero critical escapes to production in the final 6 sprints; provided sprint reporting and release readiness sign-off to senior stakeholders across 4 Scrum teams.

Fintech

QA Manager / Lead

Fintech • Full-time

Aug 2016 - May 2019 • 2 yrs 9 mos

Established QA function from scratch for a capital markets index data provider. Built and mentored a team of 5–6 engineers across 3 simultaneous product lines. L A N G U A G E S English — Professional Telugu — Native Hindi — Fluent • Founded and scaled the QA practice from zero: defined standards, documentation templates, test frameworks, and quality KPIs adopted across all engineering squads. • Grew QA team from 2 to 6 engineers in 18 months through structured hiring, weekly 1:1 coaching, training sessions, and performance reviews. • Designed and built Selenium/Java/TestNG automation framework (POM) for the Permissioning Tool, reducing manual regression effort by ~35 hours per release cycle. • Delivered 3 flagship products: Stoxx Index Development (SID), Permissioning Tool, and STOXX Website — zero Severity-1 defects post-release on all three. • Provided accurate sprint-level effort estimates; facilitated Agile ceremonies with clients, BAs, and PMs across 3 concurrent projects.