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I will provide remote IT support windows troubleshooting and technical support
Senior IT Infrastructure System and Network Support Engineer
Senior IT Infrastructure & Network Support Engineer
I am a Senior IT Infrastructure & Network Support Engineer with over 9 years of hands-on experience supporting enterprise and industrial environmen...
About this Gig
Welcome! I am a Senior IT Infrastructure & Network Support Engineer with 9+ years of experience providing enterprise IT support in industrial and corporate environments.
I provide professional remote IT support for Windows, Microsoft Office, Outlook, email configuration, software installation, driver updates, printer setup, hardware troubleshooting, system optimization, and user support.
I also specialize in enterprise network support including Cisco Catalyst, Cisco Business (CBS), SG & SF Series, HP Aruba, D-Link, and MikroTik. My services include VLAN deployment, Layer 2 & Layer 3 switching, Inter-VLAN Routing (SVI), static and dynamic routing, VPN, DHCP, DNS, network troubleshooting, infrastructure design, network diagrams, Cisco Packet Tracer labs, PRTG monitoring, and Cisco Business Dashboard configuration.
Why choose me?
9+ years of enterprise experience
Fast and professional support
Secure remote assistance
Practical troubleshooting
Customer satisfaction
Please contact me before placing an order so I can review your requirements and recommend the best package.
Device:
Desktop
•
Laptop
•
Server
•
Mobile
•
Tablet
Operating system:
Windows
•
IOS
My Portfolio
FAQ
Do you provide remote support?
Yes. I provide secure remote support using trusted remote access software after your approval. Your privacy and data security are always respected.
What type of IT support do you provide?
I provide remote IT support for Windows, Microsoft Office, Outlook, software installation, driver updates, printer configuration, VPN, email setup, desktop troubleshooting, and network-related issues.
Can you troubleshoot Cisco and MikroTik networks?
Yes. I can assist with Cisco and MikroTik troubleshooting, VLANs, Layer 2 and Layer 3 switching, routing, VPN configuration, DHCP, DNS, and network connectivity issues.
What information do you need before starting?
Please describe the problem, your operating system, any error messages, and your expected outcome. Screenshots are helpful if available.
Can you fix all computer problems?
Most software and configuration issues can be resolved remotely. If the problem is caused by faulty hardware, I will explain the issue and recommend the next steps.
Do you support businesses and home users?
Yes. I provide IT support for individuals, small businesses, and enterprise environments.
What are your working hours?
I respond as quickly as possible. Please send a message before ordering to confirm my availability and di
Should I contact you before placing an order?
Yes. Please contact me before placing an order so I can understand your requirements and recommend the most suitable package.
