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Sharon
@sharonmarcos
Your Trusted Business Support and CRM Expert
United States
English, Spanish, French, German, Italian, Portuguese, Arabic
About me
I am Sharon, I help entrepreneurs, startups, and small businesses set up, optimize, and manage the tools they need to grow successfully
I specialize in Google Business Profile optimization, BigCommerce store setup, Zoho CRM configuration, business support, and administrative services. I am committed to delivering accurate, reliable and timely work with clear communication, attention to detail, and a client-focused approach
My goal is to provide professional solutions that save you time, improve your business operations, and support your long-term success. I look forward to working with you!
Skills
Sharon
Offline •
Average response time: 1 hour
See my services
Speed Optimization
I will optimize your bigcommerce store speed and fix page speed issues
Ad Review & Optimization
I will fix google merchant center suspension, misrepresentation and feed errors
Work experience
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Business Operations Specialist
Fiverr • Self-employed
May 2024 - Present • 2 yrs 3 mos
Supported entrepreneurs, startups, and growing businesses with day-to-day business operations, CRM organization, and eCommerce management. Assisted clients with setting up and maintaining Google Business Profiles, managing business information, organizing customer records, and supporting online store administration. Performed administrative tasks, web research, document management, spreadsheet organization, and business data updates with accuracy and efficiency. Maintained strong communication throughout each project, ensuring tasks were completed on time and according to client requirements. Focused on delivering reliable, detail-oriented support that helped businesses improve productivity, maintain organized systems, and strengthen their online presence. Core responsibilities: • Google Business Profile management • CRM setup and organization • BigCommerce store support • Administrative assistance • Data entry and spreadsheet management • Internet research • Business documentation • Customer support • Process improvement
Business Support Specialist
Business & Life Coaching for Soulful Entrepreneurs • Self-employed
May 2021 - Aug 2023 • 2 yrs 3 mos
Provided business support services to entrepreneurs, startups, and small businesses, helping them streamline operations and establish a strong online presence. Assisted with Google Business Profile setup and optimization, CRM management, eCommerce support, administrative tasks, data entry, internet research, document preparation, and customer support. Worked with business owners to improve operational efficiency by organizing data, maintaining accurate records, configuring business tools, and delivering timely administrative solutions. Focused on clear communication, attention to detail, confidentiality, and meeting project deadlines while providing reliable support tailored to each client's needs. Key responsibilities included: • Google Business Profile setup and optimization • Zoho CRM support and data management • BigCommerce store assistance • Administrative support • Data entry and web research • Document formatting • Business operations support • Customer service and communication
